GCC Setup Support
One-Line Outcome
Established a full-scale India GCC for a European SaaS company in under 100 days, with 8 engineers, 3 support roles, and $250K+ in cost savings annually.
The Challenge
A European B2B SaaS company needed to scale its product and support teams but was limited by rising local costs, long hiring cycles, and limited access to engineering talent. They didn’t want an outsourced vendor — they wanted a trusted partner to set up a fully owned Global Capability Center (GCC) in India.
The Strategy
ThinkAlternate stepped in as iDare’s CTO+:
- Strategic advisory on location, compensation, legal, and entity formation
- Fully managed hiring process (screening, interviews, onboarding)
- Initial infra setup (office space, tools, systems)
- Culture onboarding + alignment with HQ teams
- Transition plan to full in-house ownership within 12–18 months
Execution
- Hired 8 engineers (React, Node.js, QA, DevOps, Design) and 3 support staff in 90 days
- Setup co-working office with branding and onboarding resources
- Created SOPs, payroll, compliance and IT security protocols
- Conducted weekly alignment calls between HQ and GCC teams
- Built internal wiki and knowledge transfer docs
Results
- $250K+ annual cost savings vs. equivalent roles in Europe
- 30% faster sprint velocity due to timezone advantage
- 100% retention in first 6 months due to cultural onboarding
- Transition to client-owned entity planned within 12 months
Client Testimonial
“We didn’t just get a developer — we got a strategic CTO on our side. ThinkAlternate’s CTO+ helped us navigate chaos with clarity and build something that’s actually used, loved, and scalable.”
— CEO, SaaS Product Company (France)
Services Delivered
- GCC Location Strategy
- Talent Mapping, Hiring & Onboarding
- Infra & Operations Setup
- Culture Onboarding & Knowledge Management
Related Modules
- Foundry (product-led engineering delivery)
- CTO+ (tech leadership during transition)
- MIRSA (performance analytics for new teams)
Call to Action
- Don’t outsource what you can own.
- Build your own team in India with ThinkAlternate as your GCC enabler.
