A Global Capability Center (GCC) is a captive offshore unit established by an organization to deliver critical business and technology functions. Unlike traditional outsourcing, GCCs operate as an extension of the parent company, offering greater control, data security, and alignment with core business objectives.
Modern GCCs go beyond cost savings—they act as innovation hubs, supporting product engineering, digital transformation, analytics, and platform modernization.
GCCs provide direct ownership of teams, processes, and intellectual property, unlike third-party outsourcing. This model ensures better transparency, stronger cultural alignment, and higher long-term ROI.
GCC as a Service enables companies to quickly establish and operate a Global Capability Center (GCC) without the complexity of building a captive unit from scratch. Think Alternate’s GCC services provide speed, cost efficiency, and global talent access, allowing your business to scale operations seamlessly while focusing on core growth objectives.
Launching a traditional GCC can take months of planning, legal setup, and infrastructure management. With GCC as a Service, we handle everything end-to-end—from hiring and office setup to IT infrastructure—so your teams can start delivering value faster and with minimal friction.
Operating a GCC traditionally involves high upfront costs. Our GCC as a Service model reduces capital expenditure and operational costs by leveraging shared infrastructure, cloud platforms, and optimized workflows, delivering significant savings while maintaining quality and productivity.
We provide access to a diverse pool of skilled professionals, including engineers, product managers, and data specialists. This ensures your GCC has the right expertise to execute critical business functions, even in niche technology areas.
Business needs change rapidly. Our GCC as a Service model offers scalable teams, flexible resource allocation, and adaptive processes, enabling your operations to grow or pivot without disruption.
Setting up a GCC involves compliance, legal, and operational risks. We manage all regulatory, security, and HR compliance aspects, providing a fully governed environment that mitigates risks while maintaining operational efficiency.
Our GCC (Global Capability Center) as a Service framework is designed to help organizations establish and scale their GCC operations seamlessly. From strategic planning to operational handoff, we ensure every step is covered with precision.
We begin by understanding your business objectives, operational priorities, and long-term goals. This ensures the GCC setup aligns perfectly with your strategic roadmap, delivering maximum value from day one.
Our experts evaluate potential locations based on cost, talent availability, regulatory environment, and infrastructure. We provide a detailed feasibility study, helping you select the ideal site for your GCC.
We assist with all legal and regulatory requirements, including company registration, compliance, and local permits. Simultaneously, we plan and set up the physical and digital infrastructure to ensure smooth operations.
Finding the right talent is critical. We define the optimal hiring model, create role profiles, and support recruitment, onboarding, and training, ensuring your GCC has the skilled workforce it needs to thrive.
We establish clear governance structures and design operational processes tailored to your business needs. This includes workflows, reporting mechanisms, and performance metrics to maintain efficiency and accountability.
We implement the technology backbone required for your GCC, including cloud solutions, collaboration tools, cybersecurity measures, and IT infrastructure. This enables seamless, scalable, and secure operations.
Once the GCC is ready, we manage the launch, ensuring a smooth transition from planning to execution. Our team provides operational handoff support so your GCC is fully functional from day one.
Post-launch, we conduct regular performance reviews and audits to identify improvement areas, optimize processes, and ensure the GCC continues to deliver strategic value over time.
At ThinkAlternate, we make setting up and running a Global Capability Center (GCC) seamless, efficient, and impactful. Here’s why organizations trust us:
Gain complete transparency into your GCC operations with real-time dashboards tracking costs, talent, and performance metrics. Make informed decisions and measure value at every stage.
Our proven framework allows you to build and operationalize your GCC in just 8–12 weeks, minimizing time-to-value and accelerating business outcomes.
From day one, your GCC operates with robust governance. We implement ISO 27001, DPDP, and SOX-compliant tracking, ensuring operational integrity, regulatory compliance, and security.
GCC as a Service is a managed model where we design, build, and operate your Global Capability Center on your behalf. From strategy and location selection to hiring, governance, and ongoing operations, we handle the entire lifecycle—allowing you to focus on core business outcomes without the complexity of setting up everything from scratch.
